Hello and welcome to the first troubleshooting scenario.
So let's say that the user either has forgotten the password or just typed it wrong and we will try
to see what exactly will be logged on the fourth gate firewall.
So before typing a wrong password let's say diagnose debug application and the application is Ike DEBUG
level minus 1 and diagnose debug enable and let's move on to the for the client and let's say the password.
A IT'S A B C.
Now let's say
connect and let's look on the HQ for the referral.
What happens
this one is trying so connecting
and the issue for the federal.
Nothing is load yet
user and user and connect
so it's self-explanatory we can see here the studies it says wrong credentials.
Now let's say cancel and go on the HQ for the gate and say
and say diagnose debug disable
and here it is this one it's good.
So it says it's off.
So extend authentication failed for user user.
So in case one remote user contacts you and says OK so Mr. admin I'm trying to connect like I'm doing.
I don't know for a year and I'm typing the wrong the right the right password but for whatever reason
it's not code it's not connecting.
And if the message shown on the footy playing is not visible as well and it says wrong credentials as
you've seen.
Well you can see here on the issue for the gate that anyway way that specific user is trying to connect
and the user eats user.
So again here but it's all failed for user user.
So in this case you'd have to go on the gooey I will try to connect now and check the credentials in
the in the users and group.
So again admin logging in Kindles.
You can also see here what was the length of the password enter so length 3 and I typed ABC so again
authentication group it is a group but the authentication has failed for the specific user and it's
retry number two.
Now let's go and see what's happening here.
So it is trying and he's trying for a couple of times anyway.
So I mean an authentication failure would mean and log in later
and we have obviously nothing here in the IP sic monitor so no tunnel is up for this one.
This is a pretty simple scenario when the user either forgets the password or is typing it wrong you
have the you have the debug available for you.
So again it is diagnose debug application IP minus one the debug level and you will see that the ID
has failed for that user and the length of the password and so on.
So thanks a lot and see you in the next lecture.