1 00:00:06,020 --> 00:00:07,080 Lab scenario. 2 00:00:07,100 --> 00:00:08,630 Troubleshooting Group Policy. 3 00:00:08,630 --> 00:00:09,470 Infrastructure. 4 00:00:10,310 --> 00:00:15,230 After configuring settings for the research department in computers in the conference rooms, you want 5 00:00:15,230 --> 00:00:17,660 to make sure that all settings apply as intended. 6 00:00:18,530 --> 00:00:24,230 You want to do this by creating our soap reports from both group policy management console and a client. 7 00:00:25,130 --> 00:00:30,050 You do not have access to a computer in the conference rooms, so you have to simulate how settings 8 00:00:30,050 --> 00:00:32,960 will apply by using group policy modeling analyses. 9 00:00:33,860 --> 00:00:38,060 You want to investigate what events are stored in event viewer regarding group policy. 10 00:00:38,930 --> 00:00:42,590 After some time, you receive a helpdesk ticket opened by a user. 11 00:00:43,460 --> 00:00:48,350 The issue is that the screen saver settings that was applied is not the correct settings for the user. 12 00:00:49,250 --> 00:00:53,870 You have to investigate the issue and make sure that the correct settings apply to the user. 13 00:00:54,740 --> 00:01:02,180 Exercise one Verifying GPO application after configuring settings for the research department in computers 14 00:01:02,180 --> 00:01:07,430 in the conference rooms to make sure that all settings apply as intended, you need to create are soapy 15 00:01:07,430 --> 00:01:10,970 reports from both group policy management console and a client. 16 00:01:11,900 --> 00:01:16,790 You do not have access to a computer in the conference rooms, so you have to simulate how settings 17 00:01:16,790 --> 00:01:19,730 will apply by using group policy modeling analyses. 18 00:01:20,600 --> 00:01:26,690 You also need to investigate what events are stored in event viewer regarding group policy exercise 19 00:01:26,690 --> 00:01:27,140 too. 20 00:01:27,200 --> 00:01:33,980 Troubleshooting GPOs A user has opened a helpdesk ticket because the screen saver settings do not apply 21 00:01:33,980 --> 00:01:34,700 as intended. 22 00:01:35,600 --> 00:01:40,190 You have to investigate the issue and make sure that the correct settings apply to the user. 23 00:01:41,060 --> 00:01:46,850 You must resolve the reported GPO application problem the Tier one helpdesk staff could not resolve. 24 00:01:47,700 --> 00:01:53,280 Incident Record incident reference number 604531. 25 00:01:54,120 --> 00:01:54,930 Date of call. 26 00:01:55,810 --> 00:01:56,650 Time of call. 27 00:01:57,550 --> 00:01:59,560 User status. 28 00:01:59,560 --> 00:02:00,640 July 15th. 29 00:02:01,530 --> 00:02:02,400 1002. 30 00:02:03,230 --> 00:02:04,040 Connie Vaughan. 31 00:02:04,880 --> 00:02:07,340 Open incident details. 32 00:02:08,220 --> 00:02:14,670 A user reports that the research configuration does not apply to or any more additional information. 33 00:02:15,510 --> 00:02:22,050 A user reports that suddenly she has a fixed time of 10 minutes before her screen saver activates because 34 00:02:22,050 --> 00:02:24,670 of an application that the research department uses. 35 00:02:24,720 --> 00:02:32,550 She is unable to complete her work plan of Action Resolution Exercise one scenario. 36 00:02:33,360 --> 00:02:38,220 After configuring settings for the research department and computers in the conference rooms to make 37 00:02:38,220 --> 00:02:40,320 sure that all settings apply as intended. 38 00:02:40,500 --> 00:02:45,480 You need to create are soapy reports from both group policy management console and a client. 39 00:02:46,380 --> 00:02:51,300 You do not have access to a computer in the conference rooms, so you have to simulate how settings 40 00:02:51,300 --> 00:02:54,210 will apply by using group policy modeling analyses. 41 00:02:55,110 --> 00:02:59,640 You also need to investigate what events are stored in event viewer regarding group policy. 42 00:03:00,510 --> 00:03:03,100 The main tasks for this exercise are as follows. 43 00:03:03,990 --> 00:03:04,440 One. 44 00:03:04,470 --> 00:03:09,930 Perform our soapie analysis to analyze our soapie with a result. 45 00:03:10,870 --> 00:03:11,380 Three. 46 00:03:11,530 --> 00:03:18,250 Evaluate your results by using group policy modelling wizard for Review Policy Events. 47 00:03:19,120 --> 00:03:19,900 Task one. 48 00:03:19,900 --> 00:03:24,640 Perform our soapy analysis one on l0 and cl1. 49 00:03:24,640 --> 00:03:32,710 Verify that you are still signed in as a and backslash kani if necessary, use the password to open 50 00:03:32,710 --> 00:03:33,610 a command prompt. 51 00:03:34,510 --> 00:03:35,080 Three. 52 00:03:35,110 --> 00:03:38,490 Run the pup date slash force command four. 53 00:03:38,590 --> 00:03:40,270 After the command has completed. 54 00:03:40,420 --> 00:03:46,150 Make a note of the current system time which you will need to know for a task later in this lab time. 55 00:03:47,020 --> 00:03:53,140 Five Restart l0 and seal one and then wait for it to restart before proceeding with the next task. 56 00:03:54,040 --> 00:03:56,350 Six on ELO and DC one. 57 00:03:56,410 --> 00:04:00,340 Switch to Group Policy Management Console seven. 58 00:04:00,370 --> 00:04:04,840 Use Group Policy Results Wizard to run an R CLP report for KANI on ELO. 59 00:04:04,840 --> 00:04:13,510 NCL one eight Review Summary results for both user and computer configuration identified the time of 60 00:04:13,510 --> 00:04:20,290 the last policy refresh and the list of allowed and deny GPOs identify the components that were used 61 00:04:20,290 --> 00:04:21,850 to process policy settings. 62 00:04:22,750 --> 00:04:23,260 Nine. 63 00:04:23,500 --> 00:04:24,880 Click the details tab. 64 00:04:25,690 --> 00:04:31,270 Review the settings that were applied during user and computer policy application and then identify 65 00:04:31,270 --> 00:04:33,640 the GPO from which the settings were obtained. 66 00:04:34,490 --> 00:04:35,000 Ten. 67 00:04:35,030 --> 00:04:40,460 Click the Policy Events tab and then locate the event that logs the policy refresh that you triggered 68 00:04:40,460 --> 00:04:41,660 with the update command. 69 00:04:42,530 --> 00:04:43,130 11. 70 00:04:43,370 --> 00:04:44,580 Click the summary tab. 71 00:04:44,600 --> 00:04:44,900 Right. 72 00:04:44,900 --> 00:04:46,760 Click the page and then choose save. 73 00:04:46,760 --> 00:04:47,270 Report. 74 00:04:48,170 --> 00:04:51,470 Save the report as an HTML file on your desktop. 75 00:04:52,340 --> 00:04:56,090 Then open the soap report in Internet Explorer from the desktop. 76 00:04:56,900 --> 00:05:00,140 Task to analyze are soapy with result. 77 00:05:01,040 --> 00:05:02,990 One sign in to Ello and seal. 78 00:05:02,990 --> 00:05:08,220 One as a data and backslash kani with the password to add a command prompt. 79 00:05:08,240 --> 00:05:11,730 Run the presold slash or command our soap. 80 00:05:11,750 --> 00:05:13,400 Summary results are displayed. 81 00:05:14,270 --> 00:05:20,060 The information is very similar to the summary tab of the RCP report that was produced by Group Policy 82 00:05:20,060 --> 00:05:20,990 Results Wizard. 83 00:05:21,890 --> 00:05:30,200 Three At the command prompt type results slash be more and then press enter a more detailed r soap report 84 00:05:30,200 --> 00:05:30,980 is produced. 85 00:05:31,880 --> 00:05:36,890 Notice that many of the group policy settings that were applied by the client are listed in this report. 86 00:05:37,820 --> 00:05:43,160 Four at the command prompt type results slash z more and then press enter. 87 00:05:44,030 --> 00:05:46,820 The most detailed ah soapy report is produced. 88 00:05:47,750 --> 00:05:49,040 Five at the command. 89 00:05:49,040 --> 00:05:51,620 Prompt type GP results slash H. 90 00:05:51,950 --> 00:05:53,210 Percent User Profile. 91 00:05:53,210 --> 00:05:56,590 Percent backslash desktop backslash r-sport h. 92 00:05:56,660 --> 00:05:58,550 HTML and then press enter. 93 00:05:59,390 --> 00:06:04,820 And our soapy report is saved as an HTML file to your desktop six. 94 00:06:05,120 --> 00:06:07,940 Open the saved our soap report from your desktop. 95 00:06:08,780 --> 00:06:13,940 Compare the report, its information and its formatting with the hour soap report that you saved in 96 00:06:13,940 --> 00:06:15,020 the previous task. 97 00:06:15,920 --> 00:06:24,110 Seven Sign out of Ello and seal one You Task three Evaluate GPL results by using group policy modeling 98 00:06:24,110 --> 00:06:32,990 Wizard one on low and DC one in group policy management console Open Group Policy Modeling Wizard to 99 00:06:33,140 --> 00:06:40,250 select a data and backslash Connie as the user and l0 and cl1 is the computer for modeling three When 100 00:06:40,250 --> 00:06:44,240 prompted, select the loopback processing checkbox and then click merge. 101 00:06:45,140 --> 00:06:50,750 Even though the conference room settings GPO specifies loopback processing, you must instruct group 102 00:06:50,750 --> 00:06:57,500 policy modeling wizard to include loopback processing in its simulation for when prompted on the alternate 103 00:06:57,500 --> 00:06:59,240 Active Directory paths page. 104 00:06:59,420 --> 00:07:01,490 Select the conference rooms location. 105 00:07:02,330 --> 00:07:06,800 You are simulating the effect of L0 and cl1 as a conference room computer. 106 00:07:07,690 --> 00:07:08,170 Five. 107 00:07:08,500 --> 00:07:13,270 Accept all other options as defaults six on the summary tab. 108 00:07:13,300 --> 00:07:20,050 Scroll to and if necessary, expand user details, expand group policy objects and then expand apply 109 00:07:20,060 --> 00:07:20,830 GPOs. 110 00:07:21,730 --> 00:07:27,610 Seven Check whether the conference room settings GPO applies to Karni as a user policy when she signs 111 00:07:27,610 --> 00:07:29,110 into ELO NCL one. 112 00:07:29,350 --> 00:07:37,090 If ELO NCL one is in the conference rooms 0u8, scroll two and if necessary, expand user details. 113 00:07:37,090 --> 00:07:43,030 Backslash Policies backslash administrative templates backslash control panel backslash personalization. 114 00:07:43,840 --> 00:07:49,240 Nine confirmed that the screen saver time timeout is 7200 seconds 2 hours. 115 00:07:49,540 --> 00:07:55,060 The setting configured by the conference room settings GPO that overrides the ten minute standard configured 116 00:07:55,060 --> 00:08:00,100 by the A Datum Standards GPO task for review policy events. 117 00:08:01,000 --> 00:08:01,450 One. 118 00:08:01,540 --> 00:08:03,400 Switch to ELO NCL one. 119 00:08:04,240 --> 00:08:09,940 Sign in as a datum backslash administrator with the password to open event viewer. 120 00:08:10,870 --> 00:08:11,380 Three. 121 00:08:11,470 --> 00:08:18,250 Go to the system log located under Windows Logs and sort events by the source column for locate event 122 00:08:18,250 --> 00:08:26,050 1500 1501 1502 or 1503 with group policy as the source and review the information that is associated 123 00:08:26,050 --> 00:08:27,340 with group policy events. 124 00:08:28,250 --> 00:08:29,990 Five in the console tree. 125 00:08:30,080 --> 00:08:34,790 Go to the operational log located under applications and services logs backslash. 126 00:08:34,790 --> 00:08:36,050 Microsoft backslash. 127 00:08:36,050 --> 00:08:37,040 Windows backslash. 128 00:08:37,040 --> 00:08:43,940 Group Policy six Locate the first event related to the group policy refresh that you initiated in the 129 00:08:43,940 --> 00:08:49,340 first exercise with the update command review that event and the events that followed it. 130 00:08:50,240 --> 00:08:54,320 Seven Sign out of Ello and SEAL one results. 131 00:08:54,500 --> 00:09:00,140 After completing this exercise, you should have used the RCP tool successfully to verify the correct 132 00:09:00,140 --> 00:09:01,010 application of your. 133 00:09:01,010 --> 00:09:08,330 GPOs examined group policy events and verified the health of the group policy infrastructure exercise 134 00:09:08,330 --> 00:09:08,990 scenario. 135 00:09:09,800 --> 00:09:14,840 A user has opened a helpdesk ticket because the screen saver settings do not apply as intended. 136 00:09:15,710 --> 00:09:20,330 You have to investigate the issue and make sure that the correct settings apply to the user. 137 00:09:21,200 --> 00:09:26,990 You must resolve the reported GPL application problem the Tier one helpdesk staff could not resolve. 138 00:09:27,830 --> 00:09:40,070 Incident Record incident reference number 604531 Date of call July 15th time of call 1002 User Connie 139 00:09:40,070 --> 00:09:40,520 Vaughan. 140 00:09:41,390 --> 00:09:44,330 Status Open Incident Details. 141 00:09:45,200 --> 00:09:51,650 A user reports that the research configuration does not apply to or any more additional information. 142 00:09:52,490 --> 00:09:59,030 A user reports that suddenly she has a fixed time of 10 minutes before her screen saver activates because 143 00:09:59,030 --> 00:10:01,650 of an application that the research department uses. 144 00:10:01,700 --> 00:10:05,340 She is unable to complete her work plan of action. 145 00:10:06,330 --> 00:10:07,040 Resolution. 146 00:10:07,880 --> 00:10:10,490 The main tasks for this exercise are as follows. 147 00:10:11,360 --> 00:10:11,850 One. 148 00:10:11,870 --> 00:10:18,170 Read the helpdesk incident record and simulate the problem to update the Plan of Action section of the 149 00:10:18,170 --> 00:10:19,070 Incident record. 150 00:10:19,970 --> 00:10:20,510 Three. 151 00:10:20,750 --> 00:10:22,610 Troubleshoot and resolve the problem. 152 00:10:23,480 --> 00:10:23,840 Four. 153 00:10:23,840 --> 00:10:25,370 Prepare for the next module. 154 00:10:26,180 --> 00:10:30,170 Task one Read the helpdesk incident record and simulate the problem. 155 00:10:30,980 --> 00:10:32,840 One Read Helpdesk Incident. 156 00:10:32,840 --> 00:10:42,620 Record 604531 in the exercise scenario two on L1 DC one Run the E colon backslash lab files backslash 157 00:10:42,620 --> 00:10:51,770 mod zero five backslash mod 05-1.1 Windows PowerShell Script Task to update the Plan of Action section 158 00:10:51,770 --> 00:10:52,910 of the Incident Record. 159 00:10:53,780 --> 00:10:57,830 One Read the additional information section of the incident record above. 160 00:10:58,720 --> 00:11:03,460 To update the Plan of Action section of the incident record above with your recommendations. 161 00:11:04,330 --> 00:11:11,890 Task three Troubleshoot and resolve the problem one on yellow and seal one sign in as a datum backslash 162 00:11:11,890 --> 00:11:17,650 kani with the password par 55 w dot Ardi to open control panel. 163 00:11:18,540 --> 00:11:19,060 Three. 164 00:11:19,080 --> 00:11:21,750 In Control Panel Click Change Screen Saver. 165 00:11:22,670 --> 00:11:26,180 For verify that weight is dimmed and has a value of 10 minutes. 166 00:11:27,080 --> 00:11:35,180 Five sign out of elo ncl one six Using your knowledge of Windows Server, GPOs and the tools available 167 00:11:35,180 --> 00:11:38,600 for troubleshooting GPOs attempt to resolve the problem. 168 00:11:39,470 --> 00:11:40,010 Seven. 169 00:11:40,190 --> 00:11:42,500 Update the resolution section of the incident. 170 00:11:42,500 --> 00:11:44,120 Record eight. 171 00:11:44,120 --> 00:11:49,430 If you are unable to resolve the problem escalated by asking your instructor for additional guidance. 172 00:11:50,360 --> 00:11:56,750 Note You have resolved the issue when Connie Vaughan's screensaver is not locked to 10 minutes results. 173 00:11:56,900 --> 00:12:01,640 After completing this exercise, you will have resolved the GPO application problem.